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NET Framework itself, therefore, we recommend that you first run a ComStore component on the device to resolve any. However, many issues can be traced back to the.

Occasionally, the fastest way to resolve certain problems with the Agent is to fully remove it from the device and then reinstall it. NOTE For information about troubleshooting any issues with the Datto RMM Agent, search the Help Center. NOTE For information about which services get installed, refer to Services, dependencies, and folders (Windows, macOS, Linux). Once the Agent has been installed, the Datto RMM icon is displayed in the system tray of your computer. The installer is silent so you will not see any progress bar or indicator.

Open the downloaded or emailed file and install the Agent.

Refer to the steps outlined in Downloading or emailing the Agent installer in the legacy UI or in Downloading the Agent or sharing the Agent installer in the New UI.

For more information, refer to this Community post and Supported operating systems and Agent requirements. (Windows Server 2008 R2 will be supported.) Other Windows operating systems might need to get the correct update installed to ensure continued operation. As such, Windows Vista and Windows Server 2008 will no longer be supported.

IMPORTANT Starting with the 10.8.0 release in June 2022, Datto RMM Agents will stop functioning on endpoints that cannot run.